FREQUENTLY ASKED QUESTIONS

Who can enter the Promotion?

New Zealand residents who are aged 18 or over, who purchased and paid in full an eligible Bosch appliance within the Promotion Period.

When is the Purchase Period?

The Purchase Period commences at 12:01am NZST 15th February 2023 and ends at 11:59pm NZST 16th April 2023.

When is the Claim Period?

The Claim Period commences at 12:01am NZST 15th February 2023 and ends at 11:59pm NZST 31st May 2023.

What is the Bonus?

The Bonus is made up of Finish products valued at $100.00 (RRP) consisting of one Finish Rinse Aid 250ml, one Finish Dishwashing Cleaner 250ml Lemon, one Finish Dishwashing Cleaner 250ml Original, one Finish Freshener, one Finish Powerball Ultimate Pro 0% 34 tabs, one Finish Powerball Ultimate Pro Lemon 46 tabs, or alternative Finish Products with an equal or greater value. Packaging may vary from the image shown.

What do I need to purchase to claim the Bonus?

Purchase an eligible Bosch dishwasher from a participating retailer between 15th February 2023 and 16th April 2023.

What are the conditions for claiming the Bonus?

Multiple claims are permitted, subject to the following:

only one claim permitted per purchase of an Eligible Product i.e. one Bonus per Eligible Product; and
each claim must be submitted in accordance with the claim requirements specified in the Conditions.

Claim Documents must be received by the Promoter strictly by 31st May 2023. Claims received after this date will not be processed and no Bonus will be issued.

How do I claim the Bonus?

In order to obtain the Bonus, the Online Form must be completed in full, identifying the claimant’s name, postal address, daytime contact telephone number, email address, and the purchased Eligible Product’s model number, Z number (Z-Nr), invoice/receipt number, name and location of the store where the purchase was made. Claims must include a copy of the original invoice which clearly shows the Eligible Product(s) purchased and paid for in full (balance owing $0) within the Promotion Period. Claims will not be accepted by post, email, fax or any other means.

How do I receive my Bonus?

The Bonus will not be paid by cash, cheque or any other payment.

The Bonus will be issued by post at the Claimant’s nominated Bonus New Zealand delivery address. It is the Claimant’s responsibility to provide the correct delivery address and contact details. The bonus will be delivered within 21 days after validation of the claim. Claimants will be notified via e-mail once the claim has been processed and validated.

Which products are not eligible?

Any project or commercial purchases, developments, trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock.

Which purchases are not eligible?

Any project or commercial purchases, trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock, any lay-bys or similar arrangements (unless initiated and paid for in full during the Promotion Period with the balance owing showing $0.00), hire purchase or rental agreements, all purchases made directly from BSH Home Appliances Ltd and returned purchases.

Where can I find my Z number (Z-Nr)?

Can't find your Z number? Click here for help.

What happen if I am waiting for the delivery of my Eligible Product?

Claimants who have purchased and paid for an Eligible Product in full, during the Promotional Period, but are waiting for delivery of the Eligible Product, will have until 30 November 2023 to provide the Eligible Product’s Z number (Z-Nr). The Eligible Product’s Z Number (Z-Nr) must be sent to admin@boschpromotions.co.nz by 30 November 2023.

Where can I read the full Terms & Conditions?

You can find the full Terms & Conditions here.

I am having trouble entering the promotion, what could be wrong?

Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your entry. You will not be able to submit your entry until all information has been correctly entered.

Who should I contact if I need further assistance?

For technical or claim issues with the Online Form, please contact our team at admin@boschpromotions.co.nz or call 0800 245 709 (Monday to Friday between 11am and 7pm) by the 31st May 2023.